Experience unmatched client satisfaction with Facility Services Group

Mar 10, 2023 | Facility Services Group, News | 0 comments

At Larson-Danielson, our dedication to excellence spans all project sizes and scopes. We ensure every client receives the utmost attention and care. Our journey towards enhancing service offerings took a significant step forward in 1996 with the establishment of Facility Services Group (FSG). This specialized division was created to cater to the diverse needs of our clients.

Recognizing the need to address smaller yet crucial projects, we launched FSG to provide tailored solutions aligned with our core values. FSG seamlessly integrates with larger projects, ensuring even the smallest details are managed with precision and care. However, FSG is not just an extension of our larger projects. It is a dedicated team that supports client needs independently.

A Client-Centered Approach

“Our group handles everything from fixing a door at an office to performing a full build-out at that office,” Wayne Hasse, director of the Facility Services Group said. This comprehensive approach allows us to address all aspects of construction and facilities management as a trusted design-build commercial contractor.

Our clients appreciate this holistic commitment to service, often returning for future projects. “We might complete a small office renovation at first, but later, they want a brand new addition or a brand new building. We have a lot of repeat clients because they’re happy with and pleased with the result,” says Hasse.

CHS Orchestra Pit Stage

Facility Services Group completed the demolition and renovation of the orchestra pit at Chesterton High School

Pavilion C Lobby

Facility Services Group completed a 2,800 square foot renovation of the lobby at Methodist Hospital‘s Pavilion C in Merrillville

The satisfaction and loyalty of our clients speak volumes about the quality of work and dedication Facility Services Group delivers. The strength of FSG lies in its team—a small yet dynamic group that has been with Larson-Danielson for decades.

Building Strong Relationships for Lasting Success

Hasse, along with several colleagues, has dedicated over 20 years to the company. This long-standing tenure reflects the mutual respect and familial culture ingrained in Larson-Danielson.

“The owners treat us with respect, which is reciprocated,” Hasse shares. “We respect the owners and the way that they have kept this business in operation since 1908.”

Building strong relationships with both employees and clients is at the heart of our operation. Facility Services Group prides itself on its commitment to ensuring satisfaction for all parties involved.

FSG works as a team to see each job come to completion. Hasse believes that the most rewarding aspect is completing a job with everyone happy and eager to collaborate again.

FSG thrives on Larson-Danielson’s family culture

The success of FSG is intrinsically linked to the larger Larson-Danielson culture—a culture that fosters respect, teamwork, and a family-like environment.

“There is a family dynamic within the company,” Hasse explains. “Larson-Danielson treats everyone well, and it’s a great place to work. That’s why I’ve been here for almost three decades.”

At Larson-Danielson, we are committed to maintaining our legacy of excellence. Through Facility Services Group, we continue to deliver unparalleled service, ensuring that every project, big or small, meets the high standards that have defined our company for over a century. We will continue to build, innovate, and serve our community with integrity and dedication.

This content originally appeared as an article on LaPorteCounty.Life by Jennifer Arzola on March 6, 2023. To view the original article, click the link below.