Now Hiring – Information Technology Assistant
Formed in 1908, Larson-Danielson is a Design-Build General Contractor located in LaPorte Indiana. Larson-Danielson’s ability to successfully offer a conscientious turnkey solution to clients in the Design-Build arena, as well a performing General Contracting, operating as a Construction Manager and self-performing many trade packages, distinguishes Larson-Danielson as a versatile and adaptive company. Because of this versatility, Larson-Danielson continues to experience growth and is looking to add an experienced Information Technology Assistant.
Reporting: This person will report to the Information Technology Manager.
Primary Responsibilities:
The Information Technology Assistant provides the first line of technical support on all IT issues for the company. Support requests will be received either by walk-in, phone, Email or through the LD Helpdesk ticketing system and updated accordingly.
Typical Duties and Responsibilities:
- Monitor incoming support requests, including email submissions, phone calls and walk-ins, and assign accordingly while reporting on all work performed via Help Desk system.
- Provide end-user support to all office and field staff.
- Maintain end-user computer system hardware and software, including routine system updates.
- Maintain all office peripherals including printers and copiers.
- Monitor firewall and internet connections and report anomalies.
- Maintain network infrastructure including but not limited to switches, access points and battery backup systems.
- Monitor spam queue, phishing submissions, network and system logs and address accordingly.
- Configure new workstations for end-users as required.
- Configure and support mobile phone devices utilizing MDM.
- Monitor daily backups and restore as necessary.
- Perform project data archives.
- Research, test and recommend new hardware, software and technologies as business needs require.
Larson-Danielson offers a competitive compensation package, including typical benefits. All inquiries and resume submissions will be treated as strictly confidential. Larson-Danielson Construction Co, Inc. is an equal opportunity employer.
Lucrative benefit package includes:
100% Employer-Paid Benefits for Employees and Dependents
- Medical insurance (low deductible)
- Dental Insurance through Delta Dental
- VSP Vision Insurance
- Prescription Drug Coverage
- Employee Assistance Program
100% Employer-Paid Benefits for Employees
- Life Insurance, AD&D Insurance
- Short-Term and Long-Term Disability coverage
Additional Benefits
- Generous PTO
- Paid Holidays
- 401K Match/Profit Sharing
Our Core Values
SAFETY
Safety is our first priority and is never compromised on our job sites.
RELATIONSHIPS
We strive to build mutually beneficial, partnering relationships based on trust, openness, collaboration, respect, and cooperation.
RESPONSIVENESS
We listen to and fully understand our customers and respond their needs in a positive and timely manner.
RELIABILITY
We do what we say we will do and consistently deliver on our commitments by providing a quality product.
QUALITY
The work we produce will be second to none. Quality will prevail in all that we do.
LEADERSHIP
We will lead with vision, passion, humility and by example.
VALUE
Our constant pursuit of quality and productivity enables us to deliver the best value to our customers. We will not cut corners or compromise safety and quality.
